Last Updated: December 12, 2023
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, etc.
- Demographic Information: Age, gender, location, etc.
- Account Information: Usernames, passwords, account preferences, etc.
- Transaction Information: Purchases, order history, payment details, etc.
- Usage Information: Website interactions, device information, IP addresses, etc.
How We Collect Information
We may collect information in the following ways:
- Directly from you when you provide it.
- Automatically through our website or services.
- From third-party sources, where permitted by law.
How We Use Your Information
We use your information for the following purposes:
- To provide and personalize our products and services.
- To process transactions and fulfill orders.
- To communicate with you about updates, promotions, and customer service.
- To improve our products, services, and user experience.
Information Sharing and Disclosure
We may share your information with:
Service Providers: Third-party vendors who help us provide our services.
- Legal Compliance: In response to a legal request or as required by law.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- Review and update your account information.
- Opt-out of marketing communications.
- Request access to or deletion of your personal information.
We implement security measures to protect your information from unauthorized access and disclosure.
Cookies and Similar Technologies
Changes to This Policy
We may update this policy periodically. Check the "Last Updated" date for the latest version.
If you have questions or concerns about this policy, contact us at:
King Kong Computer Corporation
Last Updated: Dec 7, 2023
Thank you for shopping at King Kong Computer Corporation. We appreciate your business and want to ensure your satisfaction with our products. Please read our refund and returns policy carefully before making a purchase.
If you are not entirely satisfied with your purchase, we're here to help. You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To initiate a return, please contact our customer service team at [customer service email/phone number] to obtain a return authorization. We may require proof of purchase or other information to process your return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you need to exchange an item for a different one, contact our customer service team at +63288797058 or firstname.lastname@example.org to arrange for an exchange. You may be responsible for any price difference between the exchanged items.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately at +63288797058 or email@example.com. We will work with you to replace the item or issue a refund.
Certain items are non-returnable, including but not limited to:
- Downloadable software products
- Gift cards
If you have any questions about our refund and returns policy, please contact us at +63288797058 or firstname.lastname@example.org.
Cancellation/Termination of Service Policy
This Cancellation/Termination of Service Policy ("Policy") outlines the terms and conditions under which clients of King Kong Computer Corporation ("KKCC") may cancel or terminate the services provided by KKCC.
Clients may initiate the termination of services by submitting a written request to KKCC. The request should include the client's name, account details, and a clear statement of intent to terminate services.
- Termination Fees
- Early Termination: Clients terminating services before the completion of the contracted term may be subject to early termination fees, as outlined in the service agreement.
- Unpaid Balances: Termination of services will not release clients from any outstanding financial obligations. Clients must settle all outstanding balances before the termination is considered complete.
- Refund Policy
- Non-Refundable Fees: Certain fees, including setup fees or one-time charges, are non-refundable.
- Pro-Rated Refunds: For services billed on a recurring basis, clients may be eligible for a pro-rated refund for any unused portion of prepaid fees.
Clients are required to provide a minimum notice period for the termination of services, as specified in the service agreement. Failure to provide adequate notice may result in additional charges.
Data Retrieval and Backup
Clients are responsible for backing up their data before termination. KKCC is not liable for any data loss that may occur during or after the termination process.
Termination by KKCC
KKCC reserves the right to terminate services if clients violate the terms of the service agreement. In such cases, no refunds will be provided, and clients may be held responsible for any damages incurred.
Amendments to the Policy
KKCC reserves the right to update or modify this Cancellation/Termination of Service Policy. Clients will be notified in advance of any changes.
For inquiries related to the cancellation or termination of services, clients can contact KKCC at +63288797058 or email@example.com.
This Policy shall be governed by and construed in accordance with the laws of Philippines Metro Manila.
Effective Date: Dec 7, 2023
- Order Processing:
- All orders placed with King Kong Computer Corporation will be processed within 1-2 business days, excluding weekends and holidays.
- Orders received before 2:00 PM (local time) will be processed on the same day.
- Shipping Methods
- We offer standard and expedited shipping options.
- Shipping costs and estimated delivery times will be calculated at checkout based on the destination and selected shipping method.
- Shipping Partners:
- King Kong Computer Corporation partners with reputable shipping carriers to ensure reliable and timely delivery.
- Customers will receive a tracking number via email once the order has been shipped.
- Delivery Times:
- Standard shipping typically takes 3-7 business days for domestic orders.
- Expedited shipping options are available for faster delivery.
- International shipping times may vary based on the destination and customs processing.
- Order Tracking:
- Customers can track their orders using the provided tracking number on our website or through the carrier's tracking portal.
- For any issues with tracking or delivery, customers can contact our customer support team.
- Shipping Restrictions:
- Some products may have shipping restrictions due to legal or logistical reasons. Customers will be notified during the checkout process if any restrictions apply.
- Delivery Address:
- Customers are responsible for providing accurate and complete delivery information.
- King Kong Computer Corporation is not liable for any delays or issues caused by incorrect or incomplete delivery addresses.
- Delivery Confirmation:
- A delivery confirmation email will be sent to the customer once the order has been successfully delivered.
- Unsuccessful Delivery Attempts:
- In the event of an unsuccessful delivery attempt, the carrier will leave a notification or make additional attempts based on their policies.
- Lost or Damaged Shipments:
- Customers should report any lost or damaged shipments to our customer support team within 7 days of receiving the order. We will investigate and assist in resolving the issue promptly.
- Returns and Exchanges:
- Information about returns and exchanges can be found in our Returns Policy.
- Contact Information:
- For any inquiries or assistance related to delivery and fulfillment, customers can contact our customer support team at firstname.lastname@example.org or call our toll-free number at +63288797058.
Note: This Delivery/Fulfillment Policy is subject to change without notice. Customers are encouraged to review the policy periodically for updates.